Piedmont Natural Gas Cuts Average Tennessee Residential Customer Bill $71 Per Year | duke energy

  • Global natural gas cost spikes are abating.

  • The company will reduce rates from February 2022 customer bills.

CHARLOTTE, NC – Piedmont Natural Gas has received approval from the Tennessee Public Utilities Commission to lower customer billing rates due to a lower market cost of natural gas from last fall . The decrease will be reflected from February 2022 customer invoices.

This rate reduction translates into savings of approximately $71 per year for the average residential customer. Since natural gas usage is often higher during the winter months, customers can see up to $14 off their February bills and up to $10 off their March bills.

“We are pleased to see a downward trend in the cost of natural gas to mitigate the impact on customers this winter,” said Sasha Weintraub, senior vice president of Piedmont Natural Gas.

Piedmont requires periodic rate adjustments to reflect fluctuations in the market price of the natural gas it purchases for its customers. Piedmont raised its tariffs in 2021, citing dramatic increases in the cost of natural gas in the global market. By law, Piedmont does not mark up the cost of natural gas and must pass on the actual cost on a dollar-for-dollar basis to customers.

“We are doing everything we can to mitigate the price impact on customers,” Weintraub added. “We continue to encourage customers to ask for help, enroll in our equal payment plan, and implement energy-saving tips to avoid bill surprises.”

Equalize your bill with the Equal Payment Plan (EPP) program

This free service helps customers manage their budget by eliminating high winter bills. The EPP program levels a customer’s natural gas bills, allowing them to pay a predictable and equal monthly amount to avoid bill surprises. Piedmont determines this payment by adding a customer’s annual natural gas consumption and then dividing it into the same payment amount each month. Learn more here.

Assistance to customers in need

Piedmont contacts customers with overdue bills via email and/or text message with information about utility assistance administered by agencies in their state and local communities. Customers who may not have been eligible for support in the past may now be eligible due to expanded eligibility criteria during the pandemic. Increased levels of support may also be available to those who are qualified and have previously received support.

Share the heat provides funds to local agencies to help families pay their utility bills, no matter what energy source they use.

The Low Income Energy Assistance Program (LIEAP) provides winter heating assistance to pay for natural gas, electricity, and other methods customers use to heat their homes. Many customers are eligible but do not apply for this annual federal benefit that can reduce winter heating costs for low-income families. Information on how to apply locally: https://thda.org/business-partners/liheap

Piedmont says anyone in need should apply to this and other newly available programs to see if they are eligible. For detailed federal and state information, go to piedmontng.com/WinterBills and click on your state.

Inexpensive or free energy saving tips and projects

Natural gas consumption typically increases in the winter as customers struggle with low temperatures to stay warm. Below are tips to help you manage your energy use when temperatures drop. B-roll of energy efficiency measures available here.

  • Learn how to reduce your energy consumption. The first step to reducing energy consumption in your home is to identify and prioritize energy-efficient upgrades. This can be accomplished through a certified auditor or by performing your own energy audit.
  • Seal the air ducts. Make sure your home’s furnace and central air conditioning ducts are properly sealed. Leaky ducts in the attic or crawl space can significantly increase your heating and cooling bills.
  • Seal your home. One of the quickest energy-saving tasks is to caulk, seal, and caulk all seams, cracks, and openings to the outside. This can save you 10-20% on your heating and cooling bills.
  • Install smart thermostats. Installing a “smart” or programmable thermostat will reduce your energy consumption while you sleep or are away.
  • Manage water heating. Set your water heater temperature to 120 degrees Fahrenheit or consider installing an on-demand or tankless water heater that only heats water when you need it.
  • Consider insulation. Determine if you need to add insulation to your ceilings, floors and walls. Insulation between indoors and outdoors reduces energy demand, saving you money while improving the comfort of your home.

Energy saving tools

Piedmont Natural Gas also offers a variety of energy saving tools to help customers and our communities identify ways to save money and energy throughout the year. These programs and tools help customers understand the factors that affect their natural gas bills and highlight specific steps they can take to reduce the impact of heavy winter use.

Piedmont natural gas

Piedmont Natural Gas, a subsidiary of Duke Energy, is an energy services company primarily engaged in the distribution of natural gas to more than one million residential, commercial and industrial customers in North Carolina, South Carolina and the Tennessee. The company also supplies natural gas to power plants. Piedmont is regularly recognized by JD Power for excellent customer satisfaction and has been named by Cogent Reports as one of the most trusted utility brands in the United States.

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. Its electric utilities serve 7.9 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively possess 51,000 megawatts of power capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 27,500 people.

Duke Energy is executing an aggressive clean energy strategy to create a smarter energy future for its customers and communities – with targets of at least 50% carbon reduction by 2030 and net zero carbon emissions of by 2050. The company is one of the leading renewable energies in the United States. supplier, on track to own or purchase 16,000 megawatts of renewable energy capacity by 2025. The company is also investing in major power grid upgrades and expanded battery storage, and exploring technologies zero-emission power generation such as hydrogen and advanced nuclear.

Duke Energy was named to Fortune’s 2021 “World’s Most Admired Companies” list and Forbes’ “America’s Top Employers” list. More information is available at duke-energy.com. The Duke Energy News Center contains press releases, fact sheets, photos and videos. Duke Energy’s illumination features stories about people, innovations, community issues and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.

Media contact: Jason Wheatley
Media Line: 877.348.3612
Email: [email protected]

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